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Frequently asked questions (FAQ)
I can imagine the unique concept of this website raises a few questions. That's why you will find a list of answers to those below. Click on one of the questions to jump to its anwer.
Who is behind this website?
What can I do on this site?
Why should I use this service?
Why can't I buy flights here?
How independent is your advice?
How do you find the cheapest flights?
What does your flight advice look like?
Why should I pay for your advice?
How much does it cost?
How do I pay?
Who drew these images?
Why the grammatical error in your site's name?
Who is behind this website?
Ah, so you don't believe I work through a wireless internet connection on a remote island? Well, alright. We are Paul and André, two travel buffs from the Netherlands. Paul has a background in anthropology and André in the tourism industry. Travelling is in our blood and finding the cheapest flights has always been an obvious and conscious choice to us. Want to know more about us? Read this.
What can I do on this website?
Simply put: via this website you can get us to work for you. Lean back while you outsource your flight search to experienced people with a vast knowledge of airports, airlines, routes and discounts. This not only saves you hours of your time, but often quite a few quid too. In fact, if you don't save money through Melookyoubook, we'll give you a full refund.
Why should I use this service?
Finding the cheapest flight is not as easy as it used to be. You can now choose from a large variety of airlines, some of which hardly advertise their discounts. The UK also offers many airports from which to choose. And, perhaps most importantly, flying with a stopover can help you save more money than travel agents and flight websites want you to know.
We are here to give you truly independent advice. If you tell us you're willing to make a stopover or depart from an alternative airport, we'll take that into account. If you're flexible with your flight dates, we'll search a little longer. The result is a list of the cheapest flights, personalised for your trip.
Why can't I buy flights here?
Those who sell flights earn a commission on each airfare sold. Travel companies will therefore be tempted to promote the airlines that offer them the highest commission rate. If unbiased advice s what you're looking for, don't trust anyone who sells flights. For this reason Melookyoubook does not sell airfares, only advice.
How independent is your advice?
Our advice is 100% independent. We don't earn commission fees from airlines, but charge you a fixed price for our flight advice. That's why we really don't care whether easyJet or British Airways has the cheapest flights to your destination. What we do feel is important though, is that you know about all the options.
To emphasize this claim, we offer a money-back guarantee. If, within 24 hours after receiving our advice, you find a cheaper way to fly from A to B, we will offer you a full refund.* And that will mean we would have worked for free. Needless to say, we will do all we can to find the cheapest flights!
* See our conditions.
How do you find the cheapest flights?
That's a good question, and the answer to it differs for each flight advice we compile. Of course we have a general idea of which airlines offer the cheapest flights to certain destinations, but we do need to search. One company might be cheaper on, say, the 14th of October while another offers a better deal on the 15th. And then we might find a combination of two airlines on the 16th of October that get you there for 50 pounds less than the other options. The more flexible you are, the more value (e.g. miles) for money you are likely to get.
This makes searching for flights a long process. But if you don't know where to start, and you open up a random airfare website, it might take hours before you really find the cheapest option. If you enjoy this process, we invite you to come and work for us. If you prefer to let someone else do the hard work for you, just fill in the form and wait for the results.
*See our terms and conditions.
What does your flight advice look like?
You will receive your flight advice in an ordinary email. Don't be surprised if we ask you, out of interest, what the hell you are planning to do in Timbuktu. Travel is our passion and we love to know all about the hottest destinations.
Our flight advice is more elaborate than you might expect. Because we know that airfare prices go up and down as if they were listed on the London Stock Exchange, we will send you a list of alternatives. We will inform you of stopover times and flight times, and of course we'll tell you which airlines we're talking about. If there is only one flight or connection available at the lowest price, we will tell you the exact flight numbers, to avoid any confusion.
All this saves you a long search and allows you to book the flight that best suits you.
Why should I pay for your advice?
The idea for Melookyoubook was born after more and more friends (and friends of friends) asked us how we managed to fly so cheaply. When we noticed we spent too much time helping others to find cheap airfares, we decided to charge a fee for this. This way, we can spend more time searching for cheap flights without having to feel guilty about it.
We make sure you will not find a cheaper way to fly to your destination. Only those who know the pilot might be able to beat us, but that's a whole different website altogether. Shortly put, Melookyoubook is an investment that will help you fly for less.
How much does it cost?
Our flight advice fee depends on where you are and where you want to fly. If your flight is to take place within Europe*, we charge £ 15. If (part of) your flight is outside Europe, we will charge you £ 20.
Expensive? We don't think so. At times we spend more than three hours searching, calling airlines and having girlfriends wait for us at restaurant tables. And if Melookyoubook helps you save tens to hundreds of pounds on your trip, it really is a no-brainer. And oh, did we mention the money-back guarantee for those who manage to beat our lowest price?
* Please view our conditions for the definition of Europe and more information on our full refund policy.
How do I pay?
Melookyoubook accepts bank transfers to a Lloyds TSB bank account in the UK. Alternatively, you can pay us through Paypal. You do not pay anything until we have checked your query and feel confident we can help you fly more cheaply.
Fair deal, right?
Who drew these images?
We're not that talented ourselves, so we hired the help of Dutch illustration artist Geza Dirks. Although we weren't the easiest clients because we knew exactly how the drawings should be, Geza achieved a perfect result. Hats off to him!
Why the grammatical error in your site's name?
You may have noticed that English is not our first language. (If you find any mistakes, we would be very grateful to receive your corrections. The name Melookyoubook was, however, fully intended.
We, Paul and André, got to know each other in the Solomon Islands. As a tribute to that wonderful country, we thought it would be a good idea to give our website a name in Solomon Islands Pidgin:me lukim, iu bukim (iu payim) would have been the result, but a hard one to understand back in Europe. Hence the unforgettable name of Melookyoubook.
Apart from a reference to the Solomon Islands' national lingo, we use the colours of its flag in our logo and in the illustrations on this website. Rest assured that the proceeds of this service will go towards our next holiday. You guess where.
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